Learning Outcomes

Quality Management Systems - Part 1

Quality Management Systems - Part 2

Quality Management Systems - Part 3

Quality Management Systems - Part 4

Quality Management Systems - Part 5

Quality Management Systems - Part 6

Quality Management Systems - Part 7

Quality Management Systems - Part 8

Quality Management Systems - Part 9

Lesson Summary

This module gives an overview of Total Quality Management and describes Quality specifications and costs. It explains explain ISO 9000 and Total Quality Management tools and external benchmarking.

Diploma in Quality Management - First Assessment

You must score 80% or more to pass this assessment.

Costs of Quality and TQM Tools - Part 1

Costs of Quality and TQM Tools - Part 2

Costs of Quality and TQM Tools - Part 3

Costs of Quality and TQM Tools - Part 4

Costs of Quality and TQM Tools - Part 5

Costs of Quality and TQM Tools - Part 6

In this module you will learn about cost of quality means and how it is measured. It describes in detail how the ISO 9000 and QS 9000 standards function, and how quality measurement in service industries is carried out.

Diploma in Quality Management - Second Assessment

Quality Standards - Part 1

Quality Standards - Part 2

Quality Standards - Part 3

Quality Standards - Part 4

Quality Standards - Part 5

Quality Standards - Part 6

This module reviews ISO standards ISO 9000 and QS 9000 in detail. You will also learn about the international quality management awards.

Diploma in Quality Management - Third Assessment

Service Quality - Part 1

Service Quality - Part 2

Service Quality - Part 3

This module introduces Service Quality and lists examples of service industries. It describes customer acceptance criteria and what is meant by customer satisfaction. You will also learn about the service quality gap.

Diploma in Quality Management - Fourth Assessment

Module 9: Diploma in Quality Management - Final Assessment

Learn essential modern quality management standards and how to effectively apply quality management practices today.

Diploma in Quality Management

This free online Diploma in Quality Management course will introduce you to crucial quality management standards and concepts. The course will also give you a rundown of the quality management concepts such as Cost of Quality and Total Quality Management(TQM). Quality management plays an increasingly important role in businesses around the world, and this course will prepare you for this important function.

Six Sigma and Supply Chains - Part 1

Six Sigma and Supply Chains - Part 2

Six Sigma and Supply Chains - Part 3

This module introduces the role of Six Sigma in supply chain management. It lists examples of supply chains that have Six Sigma processes, and describe management's challenge of integrating Six Sigma processes into supply chain systems.

Module 2: Fundamentals Of Using Six Sigma In Supply Chains Assessment

Learn how to identify and remove defects in business processes by using the tools and techniques of Six Sigma.

Fundamentals Of Using Six Sigma In Supply Chains

This free online Lean Six Sigma certification training course will introduce you to the Six Sigma processes that managers use to identify and solve supply chain problems. Supply chain managers design and manage networks that deliver high-quality products to the right customers at the right time at minimum cost. Six Sigma processes are essential in the creation of robust, high performance supply chains. Start your next learning journey, today.

Module 2: Introduction to Quality Management Assessment

Gain in-depth understanding of Quality Management standards and practices with our free quality management course.

Introduction to Quality Management

This free online Introduction to Quality Management course helps quality management professionals deliver excellent quality management and improve the day-to-day operations of businesses large and small. Quality management system regimes such as the ISO 9000 family have been implemented worldwide. With this course, you will learn how to successfully implement a quality management system in your business or organization.

Introduction to Quality and Manufacturing Operational Excellence

Acceptance Quality Sampling and Limits

Process Capability and Variations

Failure Mode and Effect Analysis (FMEA)

Process Control Plan Development

Process Improvement and Root Cause Analysis (RCA) Tools

In this module, you will be introduced to the meaning and pillars of manufacturing excellence. Next, you will learn about product quality planning and approval processes, acceptance quality level, process capability, root cause analysis tools etc. Finally, you will learn how to manage process variations and set up a working process control plan.

The Lean Enterprise

Lean Techniques

Value Stream Mapping and Benchmarking

Cell Manufacturing and One Piece Flow Systems

Dimensions and Cost of Quality

PDCA Model and Organizational Knowledge

ISO Certification and Document Management

Handling Nonconformities and the Quality Systems

In this module, you will learn how to set up a world-class quality system considering global frameworks and methodologies. Next, you will learn how to apply a total quality management approach, lean tools and models to drive continuous process improvement. Finally, you will learn the cost of quality and how to handle nonconformities.

Manufacturing Operational Excellence - Course Assessment.

Learn and develop core competence in quality and operational excellence with this free online course on Alison.

Manufacturing Operational Excellence

Equip yourself with this online quality management and manufacturing operational excellence course in which you will learn the different models used to describe and analyse manufacturing systems. Discover various models and techniques that will enable you to build productive and cost-efficient manufacturing systems that create a minimum load on the environment, lower operating costs and create value for customers.

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